Shopping and shipping

Shipping Information

We offer free shipping on EU orders over €100 from our warehouse in Berlin, Germany. The shipping cost is €20 up to an order value of €100.

Please allow 1 business day to prepare your order for shipment. As soon as your order is ready to be shipped you will receive an email with tracking information to follow the shipment. Delivery time within the EU is normally 3-5 days. Weekend orders are processed on the next business day.

Shipping partner:

Value added tax information

Amok Equipment AS is registered as a VAT applicable company in Germany (DE321258627) – our customs point of entry when shipping goods to the EU. Therefore, all shipments to our EU residents will automatically be invoiced with the German VAT of 19% included in the price.

The sales tax may most likely not be refundable or deductible in your country, local exceptions may apply. All products are shipped DDP (Delivered Duty Paid) to a private person within the EU.

International orders

This site ships to all 28 European Union countries and Switzerland. For Norwegian orders go to our Norway store, for Canada orders go to our Canada store, and for the U.S.A. and all other countries go to our U.S.A. store. The standard shipping fee to Switzerland is €30. Deliveries with UPS normally takes 3-5 days, except remote areas. 

Orders shipped outside of the European Union are subject to import duties, taxes, and customs processing fees, which are levied once the package reaches its destination. These fees are collected by the carrier or brokerage company and buyers are responsible for paying them. Amok is unable to give estimates for these fees. Please contact your local customs office for more information.

Sale Item Policy

Sale prices are not permanent and often end within a few days. If you want a hammock on sale, don’t wait and relax until you do it in your own brand new Amok hammock.

If we put a product on sale less than 14 days after you bought it at full price, let us know and we’ll credit you the difference. This offer only applies to purchases made within the last 14 days, and only if we have the same item and color that you originally purchased in stock.